April 19, 2024

Streamlining the KYB experience

Today, we’re excited to announce a drastically simplified Fern KYB experience.

Information for controllers and owners

Before today’s release, the person filling out a Fern KYB form had to enter information for other individuals associated with the business. This meant asking co-founders and others for personal details like SSN, passport info, and date of birth to complete the form.

With our recently released updates, founders can now simply enter their partners’ names, email addresses, and percentage ownership (if relevant). Fern will then email each partner an individual verification link where they can securely enter their own information to complete the KYB process.

Once all the information is submitted, Fern KYB usually takes 1-2 business days to complete. Sometimes, KYB can be completed in just a few hours.

KYB status pages

Admins on Fern accounts can now keep track of more granular status updates on their KYB applications by looking at the KYB status page. The status page shows who still has to complete individual verification, and when the application is complete and ready for review.

Other improvements and bug fixes

  • Improving how address fields work with browser autofill/autocomplete
  • Updating the date of birth field so you can type in birthdates, other minor UX improvements

We’re really excited about these updates and continuing to build experiences that connect the world financially. As always, please feel free to share feedback with us at hello@fernhq.com.